By Shailesh Kumar Shivakumar

ISBN-10: 149872549X

ISBN-13: 9781498725491

Build a Next-Generation firm electronic Platform with Portals and UXP

A entire consultant to Portals and person event Platforms presents in-depth assurance of portal applied sciences and person adventure systems (UXPs), which shape the main pillars of a latest electronic platform. Drawing on his event in a variety of roles in several portal engagements, the writer supplies diversified views of an identical know-how platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The ebook info many novel and essentially confirmed types and frameworks, similar to portal price cognizance framework, portal overview framework, portal assessment version, portal infrastructure making plans strategies, and portal integration innovations. you furthermore mght find out about potent electronic software recommendations, together with portal roadmap method, collaboration process, portal protection making plans, portal checking out process, search engine optimisation, and analytics making plans concepts.

The moment part dives into UXP and complicated issues. It elaborates on UXP layout thoughts, together with UXP reference structure, patron contact element research, person event mapping, and responsive website design. It additionally appears to be like at complicated subject matters, akin to next-generation portals, portal traits, portal person event technique, omni-channel approach, portal KPI, portal pitfalls and most sensible practices, portal safeguard, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the booklet offers 4 case experiences regarding intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal options, and answer advantages for every of the case studies.

Written by way of a pro practitioner, this e-book balances the center subject matters of contemporary portals in addition to rising applied sciences within the electronic area. compatible for the complete electronic expertise group, together with IT managers, electronic architects, builders, and testers, it offers you a pragmatic advisor for effectively development most sensible practices-based electronic systems with forward-looking gains.

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Get A Complete Guide to Portals and User Experience Platforms PDF

Construct a Next-Generation company electronic Platform with Portals and UXP a whole consultant to Portals and person adventure structures offers in-depth assurance of portal applied sciences and person event structures (UXPs), which shape the most important pillars of a contemporary electronic platform. Drawing on his adventure in a number of roles in different portal engagements, the writer supplies assorted views of an identical know-how platform.

Additional info for A Complete Guide to Portals and User Experience Platforms

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Search is assuming increased prominence in modern portals due to its multidimensional utility. Search can be effectively used as an information ­discovery tool, as a navigation aid, as a self-service tool, and it can drastically influence the end-user experience. Hence search is being prominently positioned in portal use cases. Self-service: Portal would unify people, process, and technology in enhancing user experience. The evolution road map of many portal programs include self-service as one of their key end-state objectives.

In this section we will look briefly into some of the common pitfalls while using portal. These pitfalls are focused on business related: • Thinking about end user in the final phases of the program: In some portal programs, portals are built without keeping the end user in mind. This leads to poor customer engagement and reduced user adoption. We need to have a clear customercentric focus of portal from the beginning. Following are some aspects that need to be thought through: • Understand how the portal site will be used including the information, services, pages, functionality, etc.

First-generation portals mainly were utility based, which contained links to the most popular web sites or functionalities such as stocks, weather sites, search sites, news links, etc. Companies such as AOL and Yahoo! provided early portallike features. These were mainly static link and functionality aggregation. Soon, many large software vendors realized the importance of portal f­unctionality and started building fully featured portal products. Those enterprise portal products provided in-built functionality to deploy a full-fledged enterprise portal.

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A Complete Guide to Portals and User Experience Platforms by Shailesh Kumar Shivakumar


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